The Boeing KC-46 Pegasus is a military aerial refueling and strategic military transport aircraft developed by Boeing from its 767 jet airliner. In February 2011, the tanker was selected by the United States Air Force (USAF) as the winner in the KC-X tanker competition to replace older Boeing KC-135 Stratotankers. The first aircraft was delivered to the Air Force in January 2019. The Air Force intends to procure 179 Pegasus aircraft by 2027.
In 2001, the U.S. Air Force began a procurement program to replace around 100 of its oldest KC-135E Stratotankers, and selected Boeing’s KC-767. The Boeing tanker received the KC-767A designation from the United States Department of Defense in 2002 and appeared in the 2004 edition of DoD model designation report. The Air Force decided to lease 100 KC-767 tankers from Boeing. US Senator John McCain and others criticized the draft leasing agreement as being wasteful and problematic. In response to the protests, the Air Force struck a compromise in November 2003, whereby it would purchase 80 KC-767 aircraft and lease 20 more. In December 2003, the Pentagon announced the project was to be frozen when an investigation of allegations of corruption led to the jailing of one of its former procurement executives who applied to work for Boeing. The Air Force’s KC-767A contract was officially canceled by the DoD in January 2006.
USAF KC-X Program
In 2006, the USAF released a request for proposal (RFP) for a new tanker program, KC-X, to be selected by 2007. Boeing had also announced it may enter an even higher capability tanker based on the Boeing 777, named the KC-777 Strategic Tanker. Airbus partnered with Northrop Grumman to offer the Airbus A330 MRTT, the tanker version of the A330, which was being marketed to the USAF under the company name, KC-30.
In late January 2007 the USAF issued the KC-X Aerial Refueling Aircraft Request for Proposal. The RFP called for 179 (4 system development and demonstration and 175 production) tankers, in a contract worth an estimated US$40 billion. However, Northrop and EADS expressed their displeasure at how the RFP was structured and threatened to withdraw, leaving only Boeing to offer an aircraft.
On 12th February 2007, Boeing announced it was offering the KC-767 Advanced Tanker for the KC-X Tanker competition. Boeing stated that for KC-X’s requirements, the KC-767 was a better fit than the KC-777. On 11th April 2007, Boeing submitted its KC-767 tanker proposal to U.S. Air Force. The KC-767 Advanced Tanker offered for this KC-X round was based on the in-development 767-200LRF (Long Range Freighter), rather than the -200ER on which Italian and Japanese KC-767 aircraft are based differing by combining the -200ER fuselage, -300F wing, gear, cargo door and floor, -400ER digital flightdeck and flaps, uprated engines, and “sixth-generation” fly-by-wire fuel delivery boom. The KC-767 uses manual flight control, allowing unrestricted maneuverability to avoid threats anywhere in the flight envelope.
Boeing submitted the final version of its proposal on 3rd January 2008. On 29th February 2008, the DoD chose the Northrop Grumman/EADS KC-30, over the KC-767. The KC-30 was subsequently designated KC-45A by the Air Force. Boeing submitted a protest to the United States Government Accountability Office on 11th March 2008 and began waging a public relations campaign in support of their protest. On 18th June, following a series of admissions by the Air Force on the flaws in the bidding process, the GAO upheld Boeing’s protest and recommended the contract be rebid. On 9th July 2008, Defense Secretary Robert Gates announced that the Air Force would reopen bidding on the tanker contract. Secretary Gates put the contract for the KC-45 into an “expedited recompetition” with Defense Undersecretary John Young in charge of the selection process instead of the Air Force. A draft of the revised RFP was provided to the contractors on 6th August 2008 for comments. By mid-August the revised RFP was to be finalized. However, on 10 September 2008, the U.S. Defense Department canceled the KC-X solicitation.
On 24th September 2009, the USAF began the first steps in the new round of bids, with a clearer set of criteria, including reducing the number of requirements from 800 to 373 in an attempt to simplify the process and allow a more objective decision to be made. On 4th March 2010, Boeing announced it would bid the KC-767 tanker for the new KC-X round. EADS announced in April 2010 it would submit a tanker bid without Northrop Grumman as a U.S. partner. Boeing submitted its KC-767 “NewGen Tanker” bid on 9th July 2010. The company submitted a revised bid on 10th February 2011.
In addition to the KC-X, observers speculate that a modified KC-46 will be used as the basis of the KC-Y tanker program, the second step of the Air Force’s three-step tanker renewal plan, as altering the KC-46 process and replacing it with something entirely new is likely too big a risk.
Selection and early development
On 24th February 2011, the Air Force announced the selection of Boeing’s KC-767 tanker bid. The aircraft was designated KC-46A. Boeing was also awarded a development contract for the tanker. The contract calls for Boeing to complete and deliver 18 initial operational KC-46 tankers by 2017. The Air Force is seeking to receive a total of 179 new tankers. Boeing’s “NewGen Tanker” is based on the 767-200 with an improved version of the KC-10 refueling boom, and cockpit displays from the 787.
In late June 2011, it was reported that development costs were projected to overrun by about $300 million. Boeing would be responsible for this amount, which exceeds the contract cost cap of $4.9 billion. In July 2011, revised cost projections indicated a reduced cost overrun. In March 2015, the program cost for development and procurement of 179 tankers was projected to total US$43.16 billion.
In 2013, the USAF added additional crews and flight hours for the aircraft to their future plans in response to a review that showed that the best of current plans did not take full advantage of the KC-46’s cargo and aeromedical evacuation advantages over the KC-135.
On 21st August 2013, Boeing and the Air Force completed a critical design review (CDR) for the KC-46. With the CDR complete, the KC-46 design was set and production and testing could proceed. Assembly of the wing for the first aircraft began on 26th June 2013. Flight testing of the Boeing 767-2C airframe, which would be reconfigured into the KC-46, was scheduled to begin in mid-2014. The first fully equipped KC-46 tanker was projected to fly in early 2015. The contract calls for Boeing to build four test aircraft and deliver 18 combat-ready tankers by August 2017. The Air Force intended to buy 179 KC-46s, with all delivered by 2028.
On 12th December 2013, Boeing joined the wings and fuselage for the first 767-2C to be adapted into a KC-46A. On 23rd December 2013, the first two PW4062 engines were delivered. The first of four 767-2C provision freighters were to complete assembly by the end of January 2014. Once assembled, it would go through ground vibration and instrumentation testing and have body fuel tanks added. The first test flight would occur during summer 2014 and include measuring its rate of climb and descent. The Engineering Manufacturing and Design (EMD) model would be integrated with instrumentation, electronics, and technologies needed to become a military-standard KC-46A by January 2015. Seven low-rate production KC-46s are to be delivered in 2015, 12 in 2016, and 15 delivered annually from 2017 to 2027. The KC-46A can carry 212,299 lb (96,297 kg) of fuel, 10 percent more than the KC-135, and 65,000 lb (29,000 kg) of cargo. It has both a probe and drogue and a boom and receptacle to conduct multiple refueling missions on a single mission. Survivability is improved with infrared countermeasures and the aircraft has limited electronic warfare capabilities. The airframe can be configured to carry 114 passengers and to serve as an aero-medical evacuation aircraft. The last of four test aircraft began assembly on 16th January 2014.
In April 2014, the Government Accountability Office (GAO) found that the KC-46 program was projected to underrun its projected cost estimate of $51.7 billion by $300 million. The program acquisition unit cost per jet will also be $287 million, $1.8 million less than estimated. The GAO noted that delays in training air crew and maintainers could cause testing to slip 6–12 months, but also stated that the program had not missed any major milestones and that the development of about 15.8 million lines of software code was progressing as planned. In May 2014, the Air Force estimated the cost of the development program, including the first four aircraft, could rise from $4.4–4.9 billion to $5.85 billion.
In July 2014, Boeing recorded a $272 million pre-tax charge to cover a redesign of the tanker’s wiring. The wiring issue arose when it was found that 5-10% of the wiring bundles did not have sufficient separation distance or were not properly shielded to meet an Air Force requirement for double or triple-redundant wiring for some mission systems. In September 2014, it was confirmed that the wiring redesign would delay the first 767-2C flight from June 2014 to November 2014.
Flight tests and delays
The 767-2C’s first flight took place on 28th December 2014; it flew from Paine Field and landed at Boeing Field.
In July 2015, Boeing announced that it had taken a further $835 million pretax charge to pay for redesigns and retrofits required to address a faulty integrated fuel system. A Boeing spokesperson stated that “in preparing for and performing fuel system qualification testing, we identified a number of fuel system parts and components that did not meet specifications and needed to be redesigned. We’re adding the engineers and ancillary staff resources needed to support the engineering redesign, manufacturing retrofit and qualification and certification of the fuel system changes, and the conclusion of functional and flight testing.” Boeing may have to wait an extra eight months for $3 billion in contracts on the KC-46 because of delays caused by the wiring and fuel system parts flaws, according to the USAF. Low-rate production contracts to build the first 19 of the tankers may be delayed from August to as late as April 2016 in the latest schedule revision agreed on by the Air Force and Boeing. The planned first flight of a fully equipped KC-46 is being delayed to as late as September 2015. Air Force Spokesman, Charles Gulick, noted that the primary goal, “delivery of 18 tankers by August 2017” can be met. The Bank of America/Merrill Lynch noted in July 2015 “We fail to understand how Boeing could take a $1.26 billion pre-tax charge (since it won the contract over Airbus) on the Boeing KC-46A program since the program is based on the 767 airframe that has been in production for over 30 years.”
On 24th January 2016, the KC-46 successfully refueled an aircraft for the first time during a 5-hour 36 minute sortie just over the shared coast of Washington state and Oregon. This refueling was with an F-16. Next the KC-46 was to test refueling a number of other military aircraft, including a C-17, F/A-18, A-10, and AV-8B. On 10th February, a test KC-46 refueled a F/A-18 in the first via its probe and drogue system.
On 22nd March 2016, it was reported that the DoD’s Defense Contract Management Agency had “low confidence in Boeing’s ability” to meet the August 2017 deadline. The agency predicts that the first 18 refueling aircraft would be delivered about seven months late, by March 2018. This is based on “past performance, current risks”, such as delays in production, its assessment of new joint Air Force-Boeing schedule review, and the uncertainties with flight testing. The agency may revise its schedule estimate by June 2016. The Pentagon’s test office is to begin the tanker’s combat testing in late April 2017.
In March 2015, a refueling test with a C-17 transport aircraft was stopped because of a higher-than-expected boom axial load while delivering fuel. A Boeing spokesman stated “We don’t yet know the schedule impact to the planned May (2016) Milestone C decision, but the problem is well understood and we don’t expect an extended delay.” The problem was caused by the turbulent “bow wave effect” generated by two large aircraft flying in line.
The April 2016 Report from the U.S. Government Accountability Office (GAO) described Boeing’s test schedule for the KC-46 program as “optimistic” and projects Boeing will need an additional four months beyond the August 2017 target to deliver 18 full-up tankers due to testing and parts qualification issues. The report notes that operational testing will not now begin until May 2017 and will not be completed until two months after the first tranche of 18 aircraft are delivered, risking late discoveries of problems. The GAO also noted that Boeing has not obtained Federal Aviation Administration’s approval for two key aerial refueling systems – the centerline drogue system and the wing aerial refueling pods, which were built without following FAA processes. Boeing now projects these components will be ready for the FAA to certify by July 2017 — over three years late. The 18 aircraft were meant to include the four developmental aircraft, brought up to an operational standard, plus the first 14 low-rate production (LRP) examples. Instead, 16 of the 18 will be production line examples; because the aircraft will be delivered before operational testing is complete, Boeing will be responsible for any late design fixes.
In April 2016, Boeing announced that it would closely integrate its 767 and 747 programs. Bruce Dickinson, Vice President and General Manager for these programs said “The 767 production line is quite full, so the pressure we see for that is growing. We are getting to the point where we will see by next year the line alternating as tanker-freighter-tanker-freighter.” More aircraft will be assembled on the 767 line in 2016 than delivered. About 22 KC-46 aircraft are to be built and an estimated 13 delivered during the year. On 25th April 2016, the fourth test aircraft, 767-2C EMD-3 first flew. It performed operational engine checks, flight controls, and environmental systems checks, while flying to a maximum altitude of 39,000 ft. EMD-3 will conduct environmental control system testing, including hot day/cold day testing and smoke penetration testing.
On 27th April 2016, Boeing took another pre-tax charge for cost overruns on the program of $243 million, bringing the total amount Boeing has paid for tanker-related cost overruns to $1.5 billion to date. “This third charge allows Boeing to maintain schedule with concurrency between late-stage development testing and the transition to initial production.” The charge will be split between Boeing Commercial ($162 million) and Boeing Military ($81 million). Boeing president and chief executive Dennis Muilenburg stated that 80% of the test points required for a positive Milestone C decision had been completed.
On 3rd May 2016, US Air Force spokesman Daryl Mayer confirmed that Milestone C review was now expected to occur in June, “subject to completion of flight test verification” of a fix to refueling system glitches. “The problem is well understood.” A spokesman for the US Air Force’s tanker directorate at Wright-Patterson AFB, Ohio also confirmed that flight testing being conducted will help determine whether the fault can be resolved with a software tweak, or a potentially more difficult hardware change. Boeing has been working hardware and software solutions in parallel. “Boeing is flight testing a software fix to the boom axial loads issue now; once that fix is fully verified in flight, the C-17 and A-10 refueling demonstrations will begin, which we anticipate to occur in late May.”
On 26th May 2016, it was reported that the program would face a further delay of at least six months, due to “technical and supply chain problems”. This might require the program to be re-structured or for funding to be cut, either by Congress or the Pentagon. At this time, Boeing has only completed 20% of the development flight tests. A report from The Senate Appropriations Committee on the fiscal 2017 defense spending bill, issued on the same day, expressed concerns about the aircraft’s future. The initial 18 aircraft are to be equipped with the refueling boom and centerline drogue, but not the wing-mounted wing-aerial refueling pods (WARP). The WARP systems, which are required to complete full contractual Required Assets Available (RAA), will be delivered separately in October 2018. Boeing stated “The underlying production system remains on track, and Boeing will have more than 18 aircraft through the factory line and in various stages of final change incorporation and certification by August 2017.”
On 2nd June 2016, USAF spokesman Maj. Rob Leese confirmed that, while the Air Force’s KC-46 contract with Boeing does not contain any predefined penalties for schedule delays, not delivering the 18 certified tankers by August 2017 is a contract schedule breach. “The Air Force will secure consideration from Boeing as part of the schedule re-baseline that is about to commence following the RRA delay announcement.” On 12th July 2016, Frank Kendall, US Defense Acquisitions Chief, confirmed that the tanker program office was analyzing the likely costs for the service arising from the delay. “The government is losing some of the value that we have contracted for, so we are entitled to some consideration for that. The program office has several ideas for how we might do that, and they’re talking to Boeing.” The USAF would incur additional costs were it necessary to operate the KC-135 fleet for longer than planned.
On 8th June 2016, Boeing’s defense unit CEO, Leanne Caret, reported that a modified boom would be flown the following month. A hydraulic relief valve system would be installed so that if loads build up on the boom, the valves open to relieve the pressure. The system is similar to equipment used on the booms of the KC-10 and KC-767 tankers. On 10th July 2016, Caret reported ‘positive’ early results after flight tests with the revised boom commenced the previous week.
On 5th July 2016, Air Force spokesman Daryl Mayer stated that while KC-46 developmental testing was moving “slower than planned,” the program was on track to hit Milestone C the following month. He also stated that Boeing would add a fifth engineering and manufacturing development (EMD) aircraft to the fleet to accelerate the flight test program. EMD-1 and EMD-3 are primarily conducting flight tests required to secure FAA airworthiness certificates, while EMD-2 and EMD-4 are primarily focused on Air Force aerial refueling and other mission system testing.
An F-16 was successfully refueled on 8th July, and a C-17 on 12th July 2016. Once the hardware fix is verified, a KC-46 with the updated boom will complete regression testing on the F-16, followed by refueling demonstrations with the C-17 and A-10 to meet the final test for Milestone C approval. USAF chief of staff, General David Goldfein, commented “While it took some time, this week’s results confirm my confidence the Boeing team will get this figured out. It’s reassuring to see the program take this important step toward the production decision in August.” On 15th July 2016 the KC-46 successfully refueled an A-10; during a four-hour flight, the KC-46 offloaded 1,500 pounds of fuel at 15,000 feet. “This completed the required air refueling demonstrations needed for the upcoming production milestone decision,” said Boeing spokesman Chick Ramey. To date, more than 900 flight test hours have been completed with the five test aircraft.
On 21st July 2016, Boeing stated it would take a further $393 million charge on the KC-46 tanker program, bringing the total value of penalties to almost $1.9 billion. The charge reflects higher costs associated with the program’s current schedule and technical challenges, which include “implementation of the hardware solution to resolve the refueling boom axial load issue identified during flight testing, delays in the certification process and concurrency between late-stage development testing and initial production.”
On 12th August 2016, the KC-46 program received Milestone C approval from the undersecretary of defense for acquisition, technology, and logistics, indicating that it is ready to enter production. Boeing was expected to receive initial contracts for two lots of 19 aircraft total in the next 30 days.
In September 2016, Air Mobility Command announced they were abandoning plans to have the follow-on KC-Y acquisition program to replace the remainder of the KC-135 fleet, instead turning it into a “bridge” for further KC-46 orders with some upgrades.
In January 2018, Air Mobility Command stated that tests for final FAA certification of the KC-46 is roughly 94 percent complete. Boeing announced its FAA certification on 4th September 2018, with military certification outstanding. Aircraft refueled during testing include the F-16, F/A-18, AV-8B, C-17, A-10, KC-10, KC-135 and the KC-46 itself.
On 22nd January 2019, a KC-46 from the 418th Flight Test Squadron at Edwards AFB made connection with an F-35A. It is the first time the KC-46 connected with a fifth-generation jet fighter. Completion of refueling certification of the F-35 by the KC-46 was announced by the 412th Test Wing on June 5th, 2019.
On 22nd March 2019, the USAF announced it was reviewing KC-46 training after the Boeing 737 MAX groundings, as the KC-46 uses a similar Maneuvering Characteristics Augmentation System (MCAS) to that implicated in two 737 MAX crashes. However, the KC-46 is based on the Boeing 767-2C and its system takes input from dual redundant angle of attack sensors; it will disengage with stick input by the pilot. The Air Force stated that “The KC-46 has protections that ensure pilot manual inputs have override priority” and that it “does not fly the models of aircraft involved in the recent accidents” and that it is “reviewing our procedures and training as part of our normal and ongoing review process.”
On 30th March 2020, the Air Force announced that chronic leaks in the aircraft’s fuel system had been upgraded to a Category I deficiency. The Air Force identified the issue in June 2019 but had not originally believed it to be serious. At the time of the announcement there was no known root cause for the leaks. Crews became aware of the issue when they discovered fuel between the primary and secondary fuel protection barriers.
The Pegasus is a variant of the Boeing 767 and is a widebody, low-wing cantilever monoplane with a conventional tail unit featuring a single fin and rudder. It has a retractable tricycle landing gear and a hydraulic flight control system. The Pegasus is powered by two Pratt & Whitney PW4062 engines, one mounted under each wing. The KC-46 has been described as combining “the 767-200ER’s fuselage, with the 767-300F’s wing, gear, cargo door and floor, with the 767-400ER digital flightdeck and flaps”.
The flightdeck has room for a crew of four with a forward crew compartment with seats for 15 crew members and in the rear fuselage either palletized passenger seating for 58, or 18 pallets in cargo configuration. The rear compartment can also be used in an aero-medical configuration for 54 patients (24 on litters).
There is a ladder that can be pulled down near the front landing gear to provide for quick ingress to the aircraft by crew for rapid deployment situations.
At the rear of the aircraft is a fly-by-wire refueling boom supplemented by Wing Air Refueling Pods at each wingtip and a Centerline Drogue System under the rear fuselage.
On 23rd April 2014, the USAF announced that the KC-46 Pegasus will be based at McConnell Air Force Base in Wichita, Kansas, with an optimistic expectation that the base would start receiving the first of 36 tankers in 2016. At the time of the announcement, the KC-135 Stratotanker was stationed at this base. McConnell AFB was chosen because it had low construction costs and it is in a location with a high demand for air refueling. In addition to McConnell AFB serving as the home base, up to 10 operating bases are to be chosen for the KC-46 fleet. Pegasus crews will be trained at Altus Air Force Base, Oklahoma. Altus AFB was also chosen for its limited construction needs and for its existing experience with training programs for the C-17 Globemaster and KC-135.
On 29th October 2015, the USAF announced that Seymour Johnson Air Force Base, North Carolina, was chosen as the preferred alternative for the first Reserve-led KC-46A Pegasus main operating base, with an anticipated arrival of the KC-46As at Seymour Johnson in fiscal year 2019. Tinker Air Force Base, Oklahoma; Westover Air Reserve Base, Massachusetts; and Grissom Air Reserve Base, Indiana, were named as the reasonable alternatives. The October 2015 announcement also stated that the Air Force was intending to initiate an
Environmental Impact Analysis Process (EIAP), which the Air Force would use to make its final basing decisions.
On 10th January 2019, the USAF took delivery of the first KC-46, well past the originally announced 2016 delivery date, albeit with two issues outstanding and money withheld. The two outstanding issues were inadequate boom pressure when refueling the A-10 Warthog and glare induced distortion under certain conditions in the remote vision system (RVS). The Air Force has acknowledged that they failed to give Boeing adequate specifications for the A-10. At milestone C, Boeing gave the Air Force a boom design that used the international standard of 1400 lbs of thrust resistance, which they accepted, but A-10 is only able to generate 650 lbs.
On 25th January 2019, the 22d Air Refueling Wing at McConnell AFB received their first two KC-46As (15-46009 and 17-46031). A further two (17-46030 and 16-46022) were delivered 6 days later.
On 3rd February 2019, the 97th Air Mobility Wing at Altus AFB received their first KC-46.
On 2nd April 2019, it was conformed that the USAF halted all deliveries on 23rd March and until further notification, as loose material and debris were found in planes already delivered.
On 8th August 2019, the 157th Air Refueling Wing at Pease Air National Guard Base received its first KC-46A.
On 12th September 2019, it was reported that the Air Force restricted the KC-46 from carrying cargo and passengers due to an issue with the floor cargo locks coming unblocked in flight. A fix to this issue was approved by the Air Force on 12 November 2019 with plans to install the new cargo locks on delivered aircraft in the upcoming weeks. As of 20th December, 2019, four KC-46A aircraft have received the new cargo locks and the Air Force has closed the Category 1 deficiency and cleared the retrofitted aircraft for cargo and passenger operations.
On 2nd February 2017, Boeing stated it would bid the KC-46A for the Royal Canadian Air Force’s Strategic Tanker Transport Capability competition, a project to replace Canada’s fleet of CC-150 Polaris tanker aircraft. The contract is valued at C$1.5+ billion.
In January 2018, the Indian Air Force re-launched its air-to-air refueling procurement program, and sent out a request for information for six refueling aircraft to Airbus, Boeing, and Ilyushin, to which Boeing could respond with an offer for the KC-46 Pegasus. Airbus and Boeing responded to the request for information, while Ilyushin was disqualified as the official requirement is for an aircraft with two turbofan engines.
In January 2018, Indonesian Air Force officials were reported as saying they were studying both the Airbus A330 MRTT and Boeing KC-46 Pegasus aerial refueling aircraft for a future modernization program, expected to take place after the current Airbus A400M Atlas program completes. The Indonesian Air Force is said to compare the aircraft on compatibility with the force’s current aircraft, life-cycle costs, interoperability with current and future assets, and potential funding and technology transfer options with state-owned aircraft manufacturer Indonesian Aerospace.
On 3rd March 2020, The State Department approved the Foreign Military Sale to Israel of 8 KC-46 aircraft and related equipment for a cost of $2.4 billion.
The Japan Air Self-Defense Force (JASDF) operates four of the earlier Boeing KC-767 tankers that were delivered from 2008 to 2010. On 23rd October 2015, Japan selected the KC-46 as its new tanker, with a contract for three tankers expected in 2016. The decision allows for common operations and training with the USAF, and Japan was reportedly attracted to its capability to refuel MV-22 Osprey tiltrotors the JASDF is to receive. Airbus declined to bid their A330 MRTT, because they viewed Japan’s request for proposals as intended for the KC-46. The three tankers are to be fielded around 2020 at a cost of more than ¥20.8 billion, about US$173 million per aircraft. As of September 2019, the JASDF is reportedly looking to acquire a total of six KC-46 aircraft. Work on the first KC-46 to be delivered to the JASDF began on 17th September 2019.
Boeing pitched the KC-46 to the Polish Air Force for their tanker requirement. In December 2014, Airbus was awarded a contract for four A330 MRTTs from a consortium of Poland, the Netherlands, and Norway.
In June 2014, Boeing submitted the KC-46 for the Republic of Korea Air Force’s requirement for four aerial tankers. The KC-46 competed with the Airbus A330 MRTT, and South Korea selected the Airbus A330 MRTT in June 2015.
United Arab Emirates
In May 2019, according to manufacturer Boeing, the United Arab Emirates made a formal request to procure three KC-46A aircraft.
Gemini 200 Boeing KC-46 Pegasus in 1/200th scale available to pre-order from Flying Tigers,
The following model is now available to pre-order at Flying Tigers. Simply click on the photo/link to go straight to the model page to order.
Hobbymaster Updated Photo Gallery.
Check out the latest photos from Hobbymaster that have now been added to the Flying Tigers website. Please click on the image of your choice to go straight to the model page to order.
Coronovirus: Flying Tigers Dispatch Information.
Customers may now collect their models from Flying Tigers at the Sywell Office and warehouse. Please call in advance to make an appointment (approx. time will do), and we will have your models ready for you.
Flying Tigers will strictly adhere to the social distancing rules. In good, dry weather customers may collect their already boxed models from the front door and outside the office. Pre-payment will be necessary. In inclement weather, collections may be made from inside the lobby.
There will still be no access to the stock room or office.
Due to Covid-19 there is still some disruption to service times from Parcelforce and the Royal Mail who have now suspended their service delivery time guarantees. The situation is patchy with some customers getting models next day whilst others are waiting 10 days or so. Please be patient … all carriers and postal services are working round the clock to catch up, and so are Flying Tigers.
At Flying Tigers, family and friends have always been the most important thing to us. During these unprecedented times we want to reassure you that the health and safety of our customers, employees and their families continues to be our number one priority. Now is the time for us to come together and support one another more than ever.
We will continue to follow all World Health Organisation, Government and Public Health England advice and act accordingly. Currently, our small showroom is closed to the public and we will continue to monitor the rapidly changing situation closely and respond as advised by those experts.
Whilst we’ve always been a clean and tidy bunch, we are doing everything to ensure even higher standards of hygiene and cleanliness.
We’d like to say a huge thank you to all our customers, for continuing to support us. It’s not been easy for anyone and we’re lucky to have fellow collectors that understand that in these difficult times, small family businesses such as Flying Tigers need your business and support to stay alive.
If you have supplied Flying Tigers with your mobile number and/ or your email address, Parcelforce will notify you by way of text message or email on anticipated delivery day/time.
For Royal Mail delivered parcels these can be tracked through the Royal Mail parcel tracking service. The tracking number will be emailed to you on the “Your order is completed” notification upon dispatch of your order.
If you had requested a delivery to your place of work or to a neighbour, and you would now like your Parcel delivered to your home/billing address please email us and we will make the change. If we do not receive this instruction we will continue to dispatch to your original delivery address.
We are still working hard processing and despatching orders on a daily basis.
You, our loyal customers will be the first to know in the event of any changes or updates in the coming weeks.
For more information on COVID-19 and current Government stance please follow these links below:
Coronovirus: Royal Mail and Parcelforce Update
Royal Mail have issued an update with regards to the Coronavirus…
Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.
We are actively monitoring this rapidly evolving situation. We take the health and safety of our people very seriously. We have provided guidance to our people, our customers and the communities in which we operate, to help prevent the spread of any infection. We are doing so in line with preventative guidance from Public Health England.
Signing for and receiving items
In order to protect both our people and customers as much as possible, we will not be handing over our hand-held devices to customers to capture signatures. Postmen and women will instead log the name of the person accepting the item. This will apply to all deliveries that require a signature.
Additionally, for all customers (including those who are self-isolating) where we need to deliver any parcel that won’t fit through your letterbox, we will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.
In order to protect both our people and customers as much as possible, we will not be handing over our hand-held devices to customers to capture electronic signatures. Our drivers will instead log the first and last name of the person accepting the item then put ‘XP1’ in the signature field, and we will record the geolocation of the delivery. This will apply to all deliveries that normally require a signature.
If you are unable to come to the door at all we will issue a ‘Something for You’ card, advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from our local Customer Service Point on your behalf. In this situation, and to keep your mail as secure as possible, they will need to bring along the card we left you and a form of ID in the name of the person to which the item is addressed.
For full information on our response to this global situation, please visit parcelforce.com/coronavirus
In the event we need to close one of our units, this decision would be made in line with Public Health England guidance. Royal Mail has many years’ experience of contingency planning for a number of different scenarios. We will follow the Government’s advice and work closely with the relevant authorities.
We have extensive experience in being able to quickly deploy business contingency plans so we continue to provide customers with access to our services and their mail.
Coronovirus International Shipment Updates
As you may know from the media recently, a number of countries are cancelling flights between Europe and themselves, and countries within the EU are shutting borders and some are or have gone on lockdown.
Unfortunately, this means that almost all international mail and parcels will be delayed wherever they go as many pass-through EU countries etc onto other destinations. Some freight also piggybacks onto commercial flights, like Royal Mail use BA to inject into the USA. These flights have recently been cancelled.
We will do our utmost to work with our carrier partners to ensure mail/parcels are stored safely in periods they are held and we will move the freight as quickly, safely and as smooth as possible.
Please note this may cause big breaks within the tracking where parcels haven’t been scanned and we expect we will see delays of up to 4/6 weeks to some destinations. This prediction is based on today’s activities.
Governments are making decisions on a daily basis so it is difficult to pinpoint exactly where or when delays will occur.
I would ask our customers to be mindful of this when contacting our customer services team.
We will try to keep you informed wherever possible.
Service and Parcels to USA
Parcelforce are pleased to tell you that we have been able to secure capacity to allow us to continue to operate the service to USA.
Over the last few days the number of flights to USA has reduced dramatically. This has resulted in a significant reduction in airline capacity for parcels and freight from UK to USA. We have been working very closely with our airline partners to maintain service.
You can continue to receive parcels in these countries via our globalexpress service, however there is a suspension of delivery time guarantee in place.
Services and Parcels to New Zealand and Kuwait
Due to the ongoing situation and attempts to limit the spreading of COVID-19, which has impacted airline capacity into the New Zealand and Kuwait, Parcelforce have suspended our globalpriority service to these countries with immediate effect, until further notice.
You can continue to receive parcels in these countries via our globalexpress service, however there is a suspension of delivery time guarantee in place.
Parcel deliveries in France
Our European parcel delivery partner GLS has informed us that they will not be making deliveries on Fridays in France, until further notice, due to operational issues. The services affected by this are europprioritybusiness and europriorityimport only. GLS hubs, depots and customer services will therefore be closed on Fridays, Saturdays and Sundays in France.
Services and Parcel deliveries to Australia, China and Canada
In the rapidly evolving situation regarding Coronavirus (COVID-19), we are continuing to work very closely with our airline partners to maintain our overseas delivery services.
We are pleased to tell you that we are able to secure capacity to operate the service to Australia, China and Canada. However, as passenger numbers reduce, the number of available flights to these destinations has also reduced significantly, impacting capacity for parcels and freight.
You can continue to receive parcels in these countries via our globalexpress service, however there is a suspension of delivery time guarantee in place.
Thank you for reading this week’s Newsletter.
Stay safe, well, and look after each other.